Social Media Publications

A 21st Century Vision for U.S. Global Media

Nov 15, 2012
Drawing on past work supported by the Cold War International History Program, the A. Ross Johnson and R. Eugene Parta apply lessons from successful U.S. international broadcasting during the Cold War to today’s transformed geopolitical, media, and technological world. They suggest a restatement of mission and corresponding organizational changes to ensure that international broadcasting remains an effective instrument of U.S. soft power – one supporting freedom and democracy abroad in the national interest.

2011 Social Media + Emergency Management Camp: Transforming the Response Enterprise

Nov 07, 2012
By harnessing the collective power of citizens and engaging communities in their own response and recovery, social media have the power to revolutionize emergency management. Yet, many challenges—including guidelines for use by response agencies, demonstration of value, and characterization of reliability—must be addressed if the potential of social media is to be fully realized in emergency response and relief efforts in the United States.

The National Broadband Map: A Case Study on Open Innovation for National Policy

Nov 06, 2012
A white paper on the policy and technology behind the National Broadband Map, an open-source geographic information systems application allowing users to access detailed statistics on internet connectivity. This project demonstrates the value of transparency, collaboration, and cooperation in government projects.

Responding to Liability: Evaluating and Reducing Tort Liability for Digital Volunteers

Sep 14, 2012
Major emergencies and crises can overwhelm local resources. In the last several years, self-organized digital volunteers have begun leveraging the power of social media and “crowd-mapping” for collaborative crisis response. Rather than mobilizing a physical response, these digital volunteer groups have responded virtually by creating software applications, monitoring social networks, aggregating data, and creating “crowdsourced” maps to assist both survivors and the formal response community. These virtual responses can subject digital volunteers to tort liability. This report evaluates the precise contours of potential liability for digital volunteers.