The Woodrow Wilson Center Press

What People are Saying

“For those of us concerned about maintaining a competent, effective, and honest civil service, this book vividly and effectively sets out the challenges in doing so. It should be an important part of the agenda for the next President and the next Congress.”—Paul Volcker, former chairman of the Federal Reserve Board and of the National Commission on Public Service

“Passage of the Civil Service Reform Act was controversial, and there is still controversy over its effectiveness. A book of this sort will be well received and anxiously read by specialists in public administration, public policy, and public personnel administration.”—H. George Frederickson, University of Kansas

Chapter List

Introduction: Merit and the Civil Service Reform Act

PART ONE: THE CHANGING ROLE OF THE CIVIL SERVICE
1. Government Legitimacy and the Role of the Civil Service
2. What was behind the 1978 Civil Service Reform?
3. The National Performance Review as Implicit Evaluation of CSRA: Building on or Overturning the Legacy?
4. Senior Executives in a Changing Political Environment

PART TWO: PERFORMANCE, INCENTIVES, AND ACCOUNTABILITY
5. Evolving Dimensions of Performance from the CSRA Onward
6. Civil Service Reform and Incentives in the Public Service
7. Accountability Implications of Civil Service Reform

PART THREE: THE FUTURE OF MERIT
8. Onto the Darkling Plain: Globalization and the American Public Service in the Twenty-first Century
9. Politics of Transition from the Administrative to the Facilitative State
10. The Future of Merit

About Woodrow Wilson Center Press

Woodrow Wilson Center Press publishes books by fellows, other resident scholars, and staff written in substantial part at the Wilson Center.