Expert Bio

Shaarona Harris blends customer experience, multimedia production, content creation and marketing to drive engagement. With over 20 years of expertise spanning audiovisual, customer experience design, podcasting and video production, Harris focuses on driving service excellence through cross-functional collaboration that elevates both experiences and brand impact.

Her approach bridges customer insights and audience analytics with creative execution, ensuring digital, audiovisual, and experiential touchpoints work together to deliver seamless and memorable experiences.