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Crisis Negotiators Give Thanksgiving Tips

Cindy Arnson

In this New York Times article, Latin American program director Cynthia Arnson discusses negotiation tactics that could be useful this holiday season.

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This third party might sometimes be less a go-between than an exemplar, as Cynthia Arnson, a conflict-resolution expert and the director of the Latin American Program at the Woodrow Wilson International Center for Scholars, explained.

“One thing diplomacy and conflict resolution people talk a lot about, is so-called Track II diplomacy, which means that outside the arena of a formal negotiation, another set of actors from society come together to talk and build confidence and trust,” she said.

“In a family situation, you could develop Track II by, say, having some of the cousins who really like each other come and make everyone laugh by putting on a skit,” she added. “To keep the attention away from the adults who are at each others’ throats.”

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About the Author

Cindy Arnson

Cynthia J. Arnson

Distinguished Fellow, Latin America Program
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Latin America Program

The Wilson Center’s prestigious Latin America Program provides non-partisan expertise to a broad community of decision makers in the United States and Latin America on critical policy issues facing the Hemisphere. The Program provides insightful and actionable research for policymakers, private sector leaders, journalists, and public intellectuals in the United States and Latin America. To bridge the gap between scholarship and policy action, it fosters new inquiry, sponsors high-level public and private meetings among multiple stakeholders, and explores policy options to improve outcomes for citizens throughout the Americas. Drawing on the Wilson Center’s strength as the nation’s key non-partisan policy forum, the Program serves as a trusted source of analysis and a vital point of contact between the worlds of scholarship and action.  Read more